Q: What are the benefits for 1st time deposit?
A: You need to use the code WELCOME while depositing for the first time. By using the mentioned code, you will be eligible for the benefits.
For more details kindly refer to the this link.
Q: What is the status of my failed deposit?
A: Failed deposit will be refunded in your bank account in 3-5 working days.
Q: What is the status of my deposit?
A: If the deposit is in the started/ pending stage, it means we have not received the credit for the same. In case the deposit fails, the refund amount will be credited by your bank in 3-5 working days.
In case the deposit is done using UPI mode, refund will be processed within 30-45 working days.
We request you to check with your bank with the transaction id received on your bank statement.
Q: Where I can check for the current promotions on The FTR Poker?
A: The Spartan Poker brings with new and fantastic promotions on daily, weekly and monthly basis. To know more about our promotions.
Q: What is the status of deposit amount which I have not received?
A: Request you to kindly provide bank statement with bank stamp with the authorised signature or pdf copy of your bank statement for the team to investigate and forward the same to payment gateway. We also request you to provide the statement from the date of deposit (failed) till date for us to investigate further.
Q: How to deposit money in my account?
A: For depositing the money into your FTR account, you need to follow below listed steps:
Q: What payment options are available?
A: We accept payments via Credit Card, Debit Card, Net Banking, UPI, Mobile Wallets
Q: What all options are available under Mobile Wallets?
A: We accept wallet payments from freecharge, Ola money, Oxigen, Airtel
Q: What is the TDS policy?
A: With effect from April 01, 2018 any withdrawals on The FTR Poker are subject to withholding tax (TDS) as per applicable rates (i.e. 30% currently plus cess and surcharge of 0.9%), which is submitted to the Indian tax authorities under section 194B of the Income Tax Act.
TDS will only be deducted from qualifying withdrawals. It is calculated at the time of the withdrawal and is on the amount withdrawn in a single day IST (Indian Standard Time) from 00:00 to 23:59 more than Rs. 10,000. In these cases, you will be required to furnish your Permanent Account Number (PAN) duly issued to you by the Income Tax authorities if you have not already done so.
However, we neither advise you nor shall in any manner be responsible for your individual tax matters.
We reserve the right to verify your PAN from time to time and to cancel any prize should your PAN be found inconsistent in our verification process.
TDS Refund: If your deposits are more than withdrawals, the amount deducted as TDS will be refunded within 24-48 working hours.
Please note: In case if a player is in category of Elite and Gladiator on the date of withdrawal, FTR Poker will bear TDS liability as may be applicable under the relevant act on your net winnings for the period.