A: The minimum cash out amount is INR 100. There is no restriction on the maximum amount and number of cash outs. For all cash outs, player must submit a scan copy of their PAN card.
From Monday - Friday: Your cash out is processed on the working day if the request is placed before 4pm. Cash out request received after 4pm will be processed on the next business day
On Saturday: Your cash out is processed on the working day if the request is placed before 3pm. Cash out request received after 3pm will be processed on the next business day
Please note: We do not process cash out request on Sunday's. Any request received on Sunday will be processed on next working day. Also, being a bank holiday on 2nd and 4th Saturday, cash out request will be processed on next working day
Q: What are the documents required for cash out reversed by bank?
A: If the cash out is reversed by your bank due to incorrect IFSC/Account number etc. We request you to share a cancelled cheque of your account with your name printed on it for the team to process the cash out.
We request you to share stamped passbook first page
Net banking screenshot once your login on your desktop/Laptop with the bank URL with the below mentioned bank details.
Details required: Bank name, bank account number, full name, IFSC code
In absence of all the above-mentioned documents, we request you to share the same documents as mentioned above for another bank account in your name. Kindly share the reason for the change in the bank name and bank details
Once the documents are verified, the cash out will be processed by the concerned team
Q: How much time does it take for cash out?
A: All cash outs are processed within 24 working hours
Q: What details are verified with the PAN to be shared?
A: The PAN card should include your full name, date of birth and signature for verification purpose
Q: Can I create more than one user id on The FTR Poker?
A: Creating multiple accounts on theftrpoker.com is STRICTLY PROHIBITED. We expect our players to be honest and respect our principles of not creating multiple accounts on The FTR Poker.
Creating multiple accounts may lead to locking of both the accounts. Similar instances will lead to blocking of accounts for life time.
A: Cash out request can be denied due to reasons mentioned below:
Please Note: We request our players to send the copy of his/her PAN card if he/she is requesting for cash out for the 1st time. Once the confirmation mail is received from our end, you may then he/she can place cash out request. This is to avoid cash out request being denied for the 1st instance.
Q: What is the minimum & maximum amount I can withdraw?
A: The minimum amount you can withdraw is INR 100 and maximum no limit